Join a creative, collaborative, and innovative academic library in northern Baltimore City. The Loyola Notre Dame Library (LNDL) is a member of the University System of Maryland and Affiliated Institutions (USMAI) and serves Loyola University Maryland and Notre Dame of Maryland University. The library assists the campuses by providing information services and resources that support the academic programs and educational missions of the two institutions. Loyola University Maryland, a member of the Association of Jesuit Colleges and Universities, is recognized for excellence in teaching and learning and Notre Dame of Maryland University is a leader in the education of women and non-traditional students. The Library serves a total student population of 5,819 FTE that includes 4,529 FTE at Loyola and 1,290 FTE at Notre Dame.
Curious and want to learn more about LNDL?
Beyond meeting fully its legal obligations for non-discrimination, LNDL is committed to building a diverse and inclusive community where members from all backgrounds can thrive. As part of an ongoing commitment to diversity, equity, and inclusion, LNDL conducted an equity audit of hiring practices in the spring of 2021 and is currently working to implement the audit’s recommendations. LNDL is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, religion, sex, sexual orientation, disability, or age.
LNDL offers an excellent benefits package that includes generous vacation and sick leaves, medical, dental, vision, disability, and life insurance as well as TIAA retirement. All positions at LNDL are eligible for Public Service Loan Forgiveness. Successful candidates will be subject to a pre‐employment background check. Candidates must be able to provide proof of eligibility to work in the USA. No visa sponsorship is offered.
The Loyola Notre Dame Library is dedicated to the safety of our staff and our surrounding communities. As part of that commitment, LNDL requires all staff to be fully vaccinated against COVID inclusive of boosters. As a prospective and new employee at LNDL, you will be required to comply with the Library’s vaccination protocol. Proof of full vaccination, inclusive of boosters, will be required before the start of employment in order to work at the Library. LNDL provides reasonable accommodations, absent undue hardship, to qualified individuals with disabilities that enable them to perform their job duties as well as employees with sincerely held religious beliefs, observances, or practices that conflict with getting vaccinated. Reasonable accommodation may include appropriate adjustment or modifications of employer policies, including the Mandatory Vaccination Policy.
Employment Opportunities at LNDL
Part-Time Reference Librarian
The Loyola Notre Dame Library is seeking a Part-Time Reference Librarian beginning in the Spring 2023 semester. This individual will work Sundays 12pm-4pm under the direction of the Information Literacy Coordinator in the Research & Instruction unit. The job may include additional evening and weekend hours when available in a substitute capacity.
LNDL affirms and promotes a culture of collaboration, innovation, and engagement. The successful candidate will advocate for and cultivate an environment where diversity of thought and background are valued. LNDL encourages applications from candidates that have demonstrated experience fostering diverse, inclusive, and equitable libraries. The Part-Time Reference Librarian will be committed to inclusive practices to engage students who are historically underrepresented and underserved in traditional academic libraries.
Duties and Responsibilities:
- Staffs the Library Help Desk; responds to faculty, student, and staff requests for information in person, via phone, email, or chat;
- Assists faculty and students in finding materials and information using print and non-print sources with the online catalog, databases, related software, and internet use;
- Provides excellent customer service to patrons and establishes good working relationships with colleagues, students, and faculty;
- Assists Access Services staff with patrons as needed;
- Performs other duties as assigned.
- ALA accredited master’s degree;
- Familiar with reference services, practices, and procedures in multiple formats;
- Excellent verbal and written communication skills;
- Strong interpersonal communication skills;
- Strong public service orientation;
- Experience delivering excellent customer service.
- Familiar with the policies, practices, and procedures for academic library help desk service environment and the ability to communicate them to patrons and staff.
Review of applications will begin immediately, and the position will remain open until filled. Please submit electronically a resume, cover letter, and a list of three (3) work-related references with “Part-Time Reference Librarian” in the subject line to email@example.com. Only complete applications will be considered.
Access Services Supervisor/ILL Assistant
Monday-Thursday: Noon to 8 p.m.
Friday: 10 a.m. to 6 p.m.
The Loyola Notre Dame Library (LNDL) seeks an enthusiastic, detail- and customer service-oriented individual to join our Collections and Access Services Department as the Access Services Supervisor/ILL Assistant. This position supports the teaching, learning, and research needs of faculty and students by ensuring proper wayfinding signage; orderliness of physical content in the stacks; and providing accurate and timely Interlibrary Loan service. Reporting to the Access Services Librarian, this position provides leadership for evening supervisors and all student assistants as well as support for public-facing technology.
LNDL affirms and promotes a culture of collaboration, innovation, and engagement. The successful candidate will be dedicated to responsive, timely, and proactive customer service; engage openly in an environment where diversity of thought and background are valued; possess a keen eye for accuracy; and collaborate effectively with colleagues in a dynamic and rapidly changing environment.
- Leads work-study student assistant training and day-to-day management.
- Leads work of the Evening Student Supervisors between 4 and 8 p.m.
- Leads stacks maintenance initiatives with Acquisitions and Cataloging.
- Uses the Aleph Integrated Library System to manage circulation functions and data.
- Processes Interlibrary Loan borrowing and lending requests using ILLiad and Rapid ILL software. Follows national and international ILL standards and best practices.
- Assists in training ILL work study students to fulfill borrowing and lending requests.
- Assists the Access Services Librarian in recommending, formulating, and implementing policies and workflow procedures to continuously improve stacks management and ILL services; maintains up-to-date documentation of workflow procedures.
- Assists in processing electronic reserves as requested.
- Ensures effective communication of operations between day and evening staff.
- Provides technology support in the evenings, including assistance with library workshops.
- Performs other duties as assigned.
- Bachelor’s degree;
- At least one year of customer service experience at a library or in retail;
- Ability to be creative and work independently with little supervision;
- Commitment and demonstrated experience engaging openly in an environment where diversity of thought and background are valued;
- Excellent organizational and problem-solving skills to manage multiple workflows in a fast-paced environment with frequent interruptions;
- Demonstrated ability to work quickly and accurately with attention to detail;
- Excellent oral, written, and interpersonal communication skills;
- Demonstrated ability to learn new technologies.
- Experience with organizing content by Library of Congress call numbers;
- Demonstrated ability to collect, compile, and analyze statistics;
- Working knowledge of integrated library systems including Aleph and ILLiad;
- Ability to demonstrate technical skills needed to do job and assist library users.
Review of applications will begin immediately, and the position will remain open until filled. Please submit electronically a resume, cover letter, and a list of three (3) work-related references with “Access Services Supervisor /ILL Assistant” in the subject line to firstname.lastname@example.org. Only complete applications will be considered.
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