General Records Office Questions

Phone: 410-617-2263

ImageNow/Perceptive Experience Questions, ImageNow Support, and Forms Questions

Contact information:bastith@loyola.edu, ptripp@loyola.edu, or ots@loyola.edu for access issues

Other Services

Deborah Miller, Director
Contact information: dherman@loyola.edu
410-617-2504

(Vacant), Associate Director
Business Objects, CCS forms
Contact information:

Matthew Ross, Associate Director Student Planning and Catalogue 
Catalogue updates, CCU forms, master schedules
Contact information: mross1@loyola.edu
410-617-2148

Bria Stith, Associate Director, Records Operations
Master schedules and classroom assignments, CCS forms
Contact information: bastith@loyola.edu
410-617-2769

Phyllis Tripp, Associate Director Records Information Systems
Technology support for Records Office, Business Objects
Contact information: ptripp@loyola.edu
410-617-2248

Melissa Elswick, Assistant Director Data Management and Federal Reporting
Enrollment reporting
Contact information: mrelswick@loyola.edu
410-617-2482

Kimberly Ronnenburg, Assistant Director Degree Audit
Undergraduate and Graduate degree audit, credit input (AP, Transfer, Study Abroad)
Contact information: ksronnenburg@loyola.edu
410-617-5032

Audrey Kennedy, Special Programs Advisor
Graduation (undergraduates), veteran education benefits, enrollment verification, Baltimore Student Exchange Program
Contact Information: ackennedy@loyola.edu
410-617-2347

Fredrika Jefferson, Records Systems Analyst
Grades and Incompletes
Contact Information: fnjefferson@loyola.edu
410-617-5033

Maura Donohue, Academic Records Specialist 
Transcripts, enrollment and degree verification, questions regarding the National Student Clearing House
Contact Information: mdonohue1@loyola.edu
410-617-2263

Denise Hiller, Database Specialist
Registration, declaration/change of major/minor, changes of address
Contact information: dhiller@loyola.edu
410-617-2659

Elizabeth Hull, Research and Assessment Coordinator
Graduate student records, grading, Pastoral Counseling Clinical Hours Form
Contact information: erhull@loyola.edu
410-617-2264

Megan Bottino, NCAA and Graduation Coordinator
Graduation (Graduate)
Contact information: mebottino@loyola.edu
410-617-2504

Mo Shea, Degree Audit and Scheduling Specialist
Degree audits, master schedules, graduate center classroom scheduling, specialized studies
Contact Information: mcshea@loyola.edu
410-617-5197

Location Maryland Hall 148 Office Hours Monday- 8:30 a.m. – 5:00 p.m. Tuesday- 8:30 a.m. – 5:00 p.m. Wednesday- 9:30 a.m. – 5:00 p.m. Thursday- 8:30 a.m. – 5:00 p.m. Friday- 8:30 a.m. – 4:30 p.m.

Mailing Address Records Office Loyola University Maryland 4501 N. Charles Street, MH148 Baltimore, MD 21210-2699