Loyola University Maryland

Disability Support Services

DSS logo; We can: the first step to success is access

Welcome to Disability Support Services (DSS) at Loyola University Maryland!

Loyola welcomes and supports students with disabilities. Loyola appreciates the diversity that students with disabilities bring to the University, which is consistent with our core values and in support of our strategic plan. Disability Support Services is available to provide appropriate and reasonable supports and modifications so that students may fully participate in life at the University.

Disability Support Services' mission is to provide students with disabilities the equal opportunity to participate in all Loyola programs and activities. The staff coordinates accommodations and supports so students can learn, lead, and serve in a diverse and changing world. The Disability Support Services staff also arranges access to all Loyola programs and activities to ensure that its mission is accomplished. Access is achieved by the development, administration, and coordination of programs and services, which eliminate barriers of any type (e.g., physical, programmatic, attitudinal, or electronic). Questions, comments, and/or concerns? Contact Disability Support Services.

Spring 2021

Starting January 19, 2021 the Disability Support Services Office (DSS) will have a reduced in-person staff in the DSS office (107 Newman Towers West). DSS will provide test proctoring for students needing proctoring for an in-person test in the DSS Testing Room (NTE 103). We will also have a classroom (NTW 116) designated as a quiet space for students with the accommodation of reduced distraction to take an on-line test.

  • Student Appointments and Meetings – DSS staff will be available Monday through Friday from 8:30 a.m. until 5:00 p.m.  Most meetings will be conducted remotely via Zoom, and by appointment. Please contact your DSS advisor to set up a meeting and here is the contact information for DSS advisors.
  • Faculty Information – Accommodations and Accessibility for Online Learning DSS has a faculty handout that provides some answers to questions instructors may have about providing accommodations online. If you have other questions, please email DSS. Please tell us your name, phone number and a good time to get back to you.
  • Student Information – Guidance and Information on Accommodations for Online Learning DSS has a student handout that provides some answers to questions students may have about their accommodations online. If you have other questions, please email DSS. Please tell us your name, phone number and a good time to get back to you.
  • Requesting Accommodations Students who are presently enrolled at Loyola should review the Registration page on the DSS website. You can apply and upload documentation online. If you have questions about registering with DSS, please email DSS and someone will get back to you as soon as possible. Please tell us your name, phone number and a good time to get back to you.

Frequently Asked Questions for Spring 2021

Q:  My disability is a chronic health condition that puts me at higher risk of complications from covid-19. Can I take my classes remotely in Spring 2021?

A:  Yes.  Students who want to continue remote instruction for the Spring 2021 semester should complete the Spring 2021 Remote Learning Confirmation form, which they will receive from the office of undergraduate and graduate studies in early November. The deadline to submit this form is December 1, 2020.

Q: I have a chronic medical condition. My health care provider supports my return to campus in Spring 2021 but recommends I take certain precautions in my living environment. Can I request housing accommodations through DSS?

A:  Students with disabilities who require housing accommodations due to being at higher risk for complications from covid-19 should register with DSS and provide medical documentation that supports their need for the accommodation they are requesting. Students who are not already approved for housing must follow Student Life’s instructions for submitting a Spring 2021 Housing Application in addition to submitting their accommodation request to DSS. DSS reviews new accommodation requests on weekly basis. Students who require housing accommodations are encouraged to register with DSS as soon as possible. Students may be placed on a wait list if the accommodation they need isn’t available at the time they are approved by DSS.

Q: Can I still bring my service dog or emotional support animal with me to campus in Spring 2021? 

A:  The policies and procedures related to service and assistance animals remain in effect. Students with service dogs or assistance animals must follow all COVID-related policies regarding social distancing when caring for their animal. Students with service and assistance animals should follow the CDC’s Guidance for Handlers of Service and Therapy Animals while on campus. Students approved for service or assistance animals on campus will receive additional guidance from Student Life and Disability Services regarding expectations for animals if the student needs to spend time in an isolation space during the Spring 2021 semester.

Q: Will I be able to use the DSS Testing Center to receive my testing accommodations during the Spring 2021 semester?

A:  Yes, the Testing Center will be open during the Spring 2021 to accommodate students who cannot arrange their testing accommodations in the classroom with their professor. The Testing Center will be operating at reduced capacity to ensure social distancing. As in past semesters, you will need to log on to the DSS portal at least one week in advance of your test to schedule your appointment.  

Note, if all final exams in Spring 2021 are conducted online, the Testing Center will not be open for proctoring during this time.

Q: How will the Testing Center be different in Spring 2021? What precautions are you taking?

A:  Students and DSS staff will be required to follow all COVID-related policies while in the Testing Center, including wearing face coverings at all times. Individual testing stations will be cleaned in between students.  Hand sanitizer will be available upon entering the Testing Center. 

When students log on to the DSS portal to schedule appointments in the Testing Center, they may see that exam start times are limited in order to ensure social distancing and provide time for staff to clean testing stations.

Q: Can I come to the Testing Center to take an online take-home exam?

A:  No. Students can only make appointments in the Testing Center for exams that require a proctor.

Q: My professor proctors the exams in my class via Zoom. I find this format distracting or anxiety-producing. Can I take my exam in the Testing Center instead?

A:  Due to space limitations in the Testing Center to ensure social distancing, DSS can only proctor exams when the professor is administering the exam to the rest of the class in person. Students in this situation should reach out to their DSS advisor to talk about their options.

Q: My professor proctors the exams in my class via Zoom. My professor is willing to provide me my extended time, but I have a class before and after the class period that will make this difficult. Can DSS provide a proctor for me via Zoom?

A:  In situations where a student has back-to-back classes, DSS may be able to assist by providing a proctor via Zoom. Students should first discuss the situation with their professor and then contact their DSS advisor one week prior to the exam if assistance is needed.

Q: I have a mobility or visual related disability. I know that campus will look different in Spring 2021. Will everything be accessible to me?

A: DSS will offer orientation and mobility training to all students registered with our office due to a visual or mobility impairment. Students should contact their DSS advisor with questions about scheduling the training. During the training, students will be oriented to the changes around campus, such as one-way entrances and exits, and pathways to the new modular classroom or dining spaces.

Q: Can students who are already registered with DSS request additional accommodations for Spring 2021?

A: Yes. Students can request new or additional accommodations at any time. Students should log on to the DSS portal and fill out the “Additional Accommodation Request Form.” Students are also encouraged to email their DSS advisor to provide her with more information regarding their needs. Accommodations are not retroactive.

Q: Will I be able to meet with my DSS advisor during the Spring 2021 semester?

A: Yes. We will continue to hold most appointments remotely, just like in the Fall 2020 semester. We may offer socially distant in-person appointments for students who may have a higher need for an in-person appointment due to their disability. 

Q: I am a student with a hearing impairment who receives captioning for my online classes. How can I request captions for the online club meetings or events that I want to attend?

A: You should follow any instructions for requesting accommodations included on the event or meeting registration form. If you don’t need to register for the meeting or event or don’t see any information about how to request accommodations, you can email dss@loyola.edu and let us know you require captions.