The facilitator will establish and maintain a climate of respect among students. Each student is asked to respect the privacy of the other students and thus refrain from sharing any personal information about a participant to anyone outside of the virtual group. Even though the privacy of your information among students cannot be guaranteed, the facilitator will protect your privacy in accordance with applicable standards for mental health professionals in Maryland. Limits of Confidentiality apply to virtual support groups in similar ways as in-person services. Disclosure of the information you provide may be made by the Counseling Center: (1) when you sign a written request to have information released, (2) when the facilitator believes that you present a danger to yourself or to others, (3) when the facilitator has reasonable suspicion of abuse or neglect of a child or a vulnerable adult, (4) when the life or safety of an identified or readily identifiable third person is endangered or threatened, and (5) when otherwise required or permitted by law.
Support groups involve alternative forms of communication that may reduce visual and auditory cues and increase the likelihood of misunderstanding one another. In rare cases security protocols could fail and your confidential information could be accessed by unauthorized persons. The Loyola University Counseling Center works to reduce these risks by only using secure videoconferencing software through Zoom. In order to reduce any privacy and security risks of TMH, you agree that:
- You will engage in sessions only from a private location where you will not be overheard or interrupted.
- You will use your own computer or device, that is not publicly accessible.
- You will ensure that the computer or device you use has updated operating and anti-virus software.
- You will not record any sessions, nor will the Counseling Center record your sessions without your written consent.
Should there be technical problems with video conferencing during a virtual support group session, the most reliable backup method of contact is by phone. You acknowledge that the phone number provide below is the best number at which you can be reached, and to have your phone with you at session times. If you are unable to connect, or get disconnected, please try to connect again and if problems continue call the Counseling Center.
If during this support group, you become interested in pursuing counseling services, we encourage you to contact the Counseling Center to connect with a counselor to discuss your needs. The facilitator of the support group can provide referral resources or additional help if needed. The facilitator(s) may consult with Counseling Center staff members for the purpose of providing the best possible service to meet your needs.